MantisBT - MEGA
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0001394MEGAImage Exportpublic2019-09-04 11:232019-09-09 13:14
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionunable to reproduce 
PlatformPCOSWindowsOS Version7
Product Version 
Target VersionFixed in Version 
First NameJie
Last NameLiu
Emailosujieliu@gmail.com
Confirm Emailosujieliu@gmail.com
Summary0001394: PDF images
DescriptionTry to save trees image as PDF, got Runtime error 216 at 000000027E34B865, \wPDF300W64.dll was not found, not sure if it is a bug or my PC settings.

Thank you for taking a look at it,
Steps To Reproduce
Additional Information
TagsNo tags attached.
Relationships
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2019-09-04 11:23guestNew Issue
2019-09-09 13:14gstecherNote Added: 0004296
2019-09-09 13:14gstecherStatusnew => resolved
2019-09-09 13:14gstecherResolutionopen => unable to reproduce
2019-09-09 13:14gstecherAssigned To => gstecher

Notes
(0001228)
user19   
1969-12-31 17:33   
This has been implemented for a while (I think at least since 4.1 beta). There is no more limit and the user can easily resize to view all of the name if they wish to do so.
(0004296)
gstecher   
2019-09-09 13:14   
Hi Jie,

I am writing in response to the bug report you recently submitted regarding the MEGA software. It sounds like a dll file needed by MEGA to generate PDF files is not found. You can try re-installing MEGA to see if that fixes the error. Additionally, you can check if your anti-virus software is blocking the dll. If neither of those options helps, you can install the newest version of MEGA (which is MEGA X) as that version no longer uses the dll file.

--
Best regards,
Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu