MantisBT - MEGA
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0001406MEGA[All Projects] Feedbackpublic2019-09-10 22:472019-09-11 09:08
guest 
gstecher 
normalminorhave not tried
resolvednot fixable 
 
 
Aditi
Shere Kharwar
adushere@gmail.com
adushere@gmail.com
0001406: Problem in installing
I am unable to install it on my iPad. Can I get any assistance in this?
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Issue History
2019-09-10 22:47guestNew Issue
2019-09-11 09:05gstecherFile Deleted: screenshot.doc
2019-09-11 09:08gstecherNote Added: 0004301
2019-09-11 09:08gstecherStatusnew => resolved
2019-09-11 09:08gstecherResolutionopen => not fixable
2019-09-11 09:08gstecherAssigned To => gstecher

Notes
(0001208)
agasky   
1969-12-31 17:33   
Asked Charlotte for her dataset, and what version of IE she was using. Tried NJ with JTT matrix on Vista and had no issues with the caption. Waiting to hear back from her.
(0001219)
agasky   
1969-12-31 17:33   
Tree files she sent don\'t open in MEGA, and it just freezes. Asking her to re-send them and which version of MEGA they were created in. Files might be corrupt or truncated.
(0001220)
agasky   
1969-12-31 17:33   
She sent me another 2 MTS tree session files and neither worked on my version of 4.0.2 or 4.1 Beta 3. Asking if she got a the version from the website, or if she was given a test version before it was released as we might have changed how Tree Session was handled.
(0001247)
agasky   
1969-12-31 17:33   
She has build 4101, the MEGA 4.1 Beta that was released was 4104, 3 builds later. Offered to send new template files which might fix the problem.
(0004301)
gstecher   
2019-09-11 09:08   
Hi Shere,

I am writing in response to your question regarding the MEGA software. MEGA is not supported on iPad so unfortunately, we cannot provide assistance for installing it.

--
Best regards,
Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu