MantisBT - MEGA
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IDProjectCategoryView StatusDate SubmittedLast Update
0001536MEGAAlignment Explorerpublic2019-11-04 12:332019-11-06 08:14
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionno change required 
PlatformOSOS Version
Product Version 
Target VersionFixed in Version 
First NameEssam
Last NameEl-Gendy
Emailessamelgendy@agr.cu.edu.eg
Confirm Emailessamelgendy@agr.cu.edu.eg
Summary0001536: I will report any bugs upon finding them.
DescriptionI did not start applying MEGA X to the data. I have to be experienced in using MEGA X, so I will watch the video for how to use it first. Soon I use the program I will report any problem facing the analysis.
Thanks a lot.
Steps To Reproduce
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Issue History
Date ModifiedUsernameFieldChange
1969-12-31 17:33user19Note Added: 0001539
1969-12-31 17:33user19Statusassigned => closed
1969-12-31 17:33user19Resolutionopen => suspended
2019-11-04 12:33guestNew Issue
2019-11-06 08:14gstecherStatusnew => resolved
2019-11-06 08:14gstecherResolutionopen => no change required
2019-11-06 08:14gstecherAssigned To => gstecher

Notes
(0001314)
user19   
1969-12-31 17:33   
Sent him an email asking for the exact error message, and a screencap of when it dies. Also asked him if he was forwarding any sort of environment variable, since I know we had a bug with that a while ago in MEGA4 which caused problems with some institutions.
(0001321)
user19   
1969-12-31 17:33   
User has not responded for a week since my request for more information. If the user does not respond within one more week I will send another email or close this bug.
(0001325)
user19   
1969-12-31 17:33   
Emailed the user again asking if the problem has resolved itself, or if it is still occuring to please send me any information, errors, screencaps, etc.
(0001539)
user19   
1969-12-31 17:33   
User has not responded, I have to assume he found a way of fixing the issue. It's cluttered to leave bugs open which there is no progress or work on.