MantisBT - MEGA
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IDProjectCategoryView StatusDate SubmittedLast Update
0001545MEGA[All Projects] Feedbackpublic2019-11-07 06:522019-11-13 10:23
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionnot fixable 
PlatformOSOS Version
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
First NameJean-François
Last NameFlot
Emailjflot@ulb.ac.be
Confirm Emailjflot@ulb.ac.be
Summary0001545: MEGAX_10.1.4_beta_installer failed on my OSX 10.9 system
DescriptionHi,
Just tried to run MEGAX_10.1.4_beta_installer.pkg on my OSX 10.9 (Mavericks) system but the installation fails (the error message is not very helpful, it just says "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance)". The error apparently comes at the "validating package" step.
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Issue History
Date ModifiedUsernameFieldChange
2019-11-07 06:52guestNew Issue
2019-11-13 10:23gstecherNote Added: 0004334
2019-11-13 10:23gstecherStatusnew => resolved
2019-11-13 10:23gstecherResolutionopen => not fixable
2019-11-13 10:23gstecherAssigned To => gstecher

Notes
(0001338)
agasky   
1969-12-31 17:33   
Added to suggestion list
(0004334)
gstecher   
2019-11-13 10:23   
Hi Jean,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Unfortunately, MEGAX is not supported for the 10.9 version of macOS (it has only been developed for 10.13 and later). To run MEGAX on 10.9 you will probably need to download the Windows version and run it using virtualization such as VMWare Fusion or Parallels.

--
Best regards,
Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu