MantisBT - MEGA
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0001691MEGA[All Projects] Feedbackpublic2020-01-06 19:312023-04-14 19:08
guest 
gstecher 
normalminorhave not tried
assignedopen 
MEGA 11 (Graphical Interface version) 
 
Roland
Kirschner
kirschner@ntu.edu.tw
kirschner@ntu.edu.tw
0001691: BLAST button does not respond
Dear Sirs,

We are using MEGA for many years, but recently my students and I experience that there is no response when pressing the "BLAST" button in MEGA 7 and MEGA X, even after uninstalling and newly downloading the software. Without the BLAST function, we are also unable to download sequences for doing alignments and to do the further steps of phylogenetic analyses.
With best regards,

Roland Kirschner
No tags attached.
has duplicate 0001678resolved gstecher BLAST button does not turn on 
Issue History
1969-12-31 17:33user19Statusnew => assigned
1969-12-31 17:33user19Assigned To => user19
1969-12-31 17:33user19Note Added: 0001495
1969-12-31 17:33user19Statusassigned => closed
1969-12-31 17:33user19Resolutionopen => fixed
2020-01-06 19:31guestNew Issue
2020-01-07 07:36gstecherNote Deleted: 0001495
2020-01-10 11:20gstecherAssigned To => gstecher
2020-01-10 11:20gstecherStatusnew => assigned
2020-01-10 11:20gstecherNote Added: 0004392
2020-01-10 11:23gstecherRelationship addedhas duplicate 0001678
2022-03-08 07:14guestNote Added: 0004922
2023-04-14 19:08guestNote Added: 0006884

Notes
(0004392)
gstecher   
2020-01-10 11:20   
Hi Roland,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Thanks for the feedback. It seems that NCBI has made some changes to their BLAST page that are incompatible with the web browser that MEGA7 uses. This will not be fixed on our end as MEGA7 is no longer actively developed. However, I cannot duplicate the problem when using MEGA X (which is actively developed). When I click the BLAST button, the request proceeds and after some time the BLAST results are displayed (in a new format). Which operating system are you experiencing the problem on? Do you know if you are on a network that is using a proxy server or something else that might interfere with the web request? As a temporary workaround until this issue is fixed, you can do BLAST from your own web browser, export the results to a FASTA file, and then open that file in MEGA.

--
Best regards,
Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu
(0004922)
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