MantisBT - MEGA
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0002069MEGATree Explorerpublic2020-06-13 18:072023-04-14 18:39
guest 
gstecher 
normalminorhave not tried
assignedopen 
PCWindows10
MEGA 11 (Graphical Interface version) 
 
Miguel
Zuniga
miguel.zuniga@unah.edu.hn
miguel.zuniga@unah.edu.hn
0002069: MEGA Not responding when "Save Tree session file"
I have been a satisfied MEGA user. however, I recently upgrade to MEGA X 10.1.8(GUI, x64), I've tried different computers, version x32, rollback to MEGA X 10.0.5, with no success.

1-When saving MEGA Tree Sessions, the program freeze and become unresponsive, and after more than 30minutes wait, having no other alternative than force the close program from task manager, sometimes after a couple minutes the process is complete (but that's a miracle or random). This issue doesn't happen when using MEGA 7 with the same data set, the saving process occurs immediately, but I don't want to rollback to this version, GUI doesn't look good to me compared to version X, and also I cannot open anymore all my sessions created earlier MEGA X versions.

2-Labels Drawing options: Issues selecting and scrolling taxa when assigning different shape and colors, in order to continue I have to select a few taxa, exit from this options, and enter again to continue, and so on.

Please help me with this issue

Regards
This issue doesn't happen when using MEGA 7 with the same data set, the saving process occurs immediately, but I don't want to rollback to this version, GUI doesn't look good to me compared to version X, and also I cannot open anymore all my sessions created earlier MEGA X versions.
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Issue History
1969-12-31 17:33user19Statusnew => feedback
2020-06-13 18:07guestNew Issue
2020-06-17 14:06gstecherAssigned To => gstecher
2020-06-17 14:06gstecherStatusnew => assigned
2020-06-17 14:06gstecherNote Added: 0004480
2022-03-08 07:29guestNote Added: 0004989
2022-12-05 06:48guestNote Added: 0005830
2023-04-14 18:39guestNote Added: 0006509

Notes
(0004480)
gstecher   
2020-06-17 14:06   
Hi Miguel,

I am writing in response to the bug report you recently submitted regarding session files in the MEGA software. Thanks for the feedback. Please send me the input data used as well as screen shots of the Analysis Preferences used and the Tree Explorer window just before saving a session file. This will help me duplicate the problem. Thanks.

--
Best regards,
Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu
(0004989)
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