MantisBT - MEGA
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IDProjectCategoryView StatusDate SubmittedLast Update
0002286MEGAInstallationpublic2020-10-12 05:262020-10-12 05:26
Reporterguest 
Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusnewResolutionopen 
PlatformMacOSOS XOS Version10.10
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
First NameTyler
Last NameHowell-Bray
Emailtylerlouisabb@googlemail.com
Confirm Emailtylerlouisabb@googlemail.com
Summary0002286: Installation failure
DescriptionDespite ensuring that all versions of Mega are off of my Mac (Os 10.15.6 Catalina) and downloading the MegaX compatible with this version of Mac, every time I try to install the installation says it has failed and to contact the software provider. Despite this I am still able after this to find and open Mega X after this message however when it does work it is slow and unresponsive. Please help I have racked my brains trying to think of a solution, I've updated my OS, uninstalled and restarted and redownloaded.... and a whole list of other things, I am officially out of ideas!
Steps To ReproduceDownload using the same operating system as me and run the auto installer.... see if you get the same error message
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Issue History
Date ModifiedUsernameFieldChange
1969-12-31 17:33user614Note Added: 0001955
1969-12-31 17:33user614Statusnew => resolved
1969-12-31 17:33user614Fixed in Version => 5.X
1969-12-31 17:33user614Resolutionopen => fixed
1969-12-31 17:33user614Assigned To => user614
1969-12-31 17:33user614Statusresolved => assigned
1969-12-31 17:33user614Assigned Touser614 => user19
1969-12-31 17:33user614Note Added: 0001956
1969-12-31 17:33user614Statusassigned => resolved
2020-10-12 05:26guestNew Issue

Notes
(0001955)
user614   
1969-12-31 17:33   
Dan fixed this by setting up a dialog that asks the user if they are sure they want to close the program even though they still have a file active.

Hello Javier,

Thanks for submitting the bug report for MEGA about the program closing while an analysis is running without prompting the user first. Somehow we disabled the prompt but have enabled it again so that this bug will be fixed in the next release of the MEGA5 beta. Your feedback is very much appreciated. Again, thanks for helping us to improve MEGA!

Best regards,

Glen Stecher
(0001956)
user614   
1969-12-31 17:33   
Dan fixed this by adding a dialog for the user to verify they really want to close MEGA.