MantisBT - MEGA
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0000024MEGA[All Projects] Feedbackpublic2016-01-31 01:262016-02-02 10:11
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusassignedResolutionopen 
PlatformOSOS Version
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
First NameKanae
Last NameShiokawa
Emailkanae_ghe@med.hokudai.ac.jp
Confirm Emailkanae_ghe@med.hokudai.ac.jp
Summary0000024: "Invalid characters in path"is always showed up with files w/o any banned character
DescriptionDear MEGA developers,
I have seen this problem since last month (MEGA 6.0). I thought it was a problem with MEGA 6.0 then installed MEGA 7.0 to solve the character recognition problem. However, MEGA 7.0 didn't recognize the file name again.
"leptgenbanklist" is the file name that MEGA couldn't open. (using US keyboard)
Would you suggest anything what I can do to solve this problem?
I'm just writing a paper and this phylogeny analyze is critical.
I appreciate your time and kindness. - Kanae
Steps To Reproduce
Additional Information
TagsNo tags attached.
Relationships
Attached Files
Issue History
Date ModifiedUsernameFieldChange
2016-01-31 01:26guestNew Issue
2016-02-02 10:11gstecherAssigned To => gstecher
2016-02-02 10:11gstecherStatusnew => assigned
2016-02-02 10:11gstecherNote Added: 0003585

Notes
(0003585)
gstecher   
2016-02-02 10:11   
Hi Kanae,

I am writing in response to the bug report you recently submitted regarding the MEGA software. It sounds like there are some characters in the file path (not the file name) that MEGA is not able to handle. To test this, try putting the file in your root directory (something like c:\). Then, if you can open the file from there, it indicates that somewhere in the path to where the file was originally located there are characters that MEGA cannot handle.

--
Best regards,

Glen Stecher