MantisBT - MEGA
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0002634MEGA[All Projects] Feedbackpublic2021-03-10 10:162023-04-14 19:24
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gstecher 
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MEGA 11 (Graphical Interface version) 
 
Nichole
Giani
ngiani@clemson.edu
ngiani@clemson.edu
0002634: Not working correctly after update
Hi. My MEGA updated itself in January and now several things are not working and I don't know who or where to contact someone since there is no contact or help page. I can not upload a Fasta file now to do alignments it says access violation and it is the same format as all the other times I used it before the update. It also says access violation with the compress feature for the phylogenetic tree and I can't do it. I really need this to finish my thesis. Please let me know who to contact.
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Issue History
1969-12-31 17:33user19Note Added: 0002038
1969-12-31 17:33user19Statusnew => assigned
1969-12-31 17:33user19Assigned To => user19
2021-03-10 10:16guestNew Issue
2021-03-10 10:54gstecherNote Deleted: 0002038
2021-03-10 10:56gstecherAssigned To => gstecher
2021-03-10 10:56gstecherStatusnew => assigned
2021-03-10 10:56gstecherNote Added: 0004560
2023-04-14 19:24guestNote Added: 0007009

Notes
(0004560)
gstecher   
2021-03-10 10:56   
Hi Nichole,

I am writing in response to your bug report regarding the MEGA software. Which version of MEGA are you using? What operating system are you running MEGA on? Can you send me a screenshot of the errors you are getting?

Best regards,
Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu
(0007009)
guest   
2023-04-14 19:24   
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