MantisBT - MEGA
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IDProjectCategoryView StatusDate SubmittedLast Update
0003398MEGA[All Projects] Feedbackpublic2022-01-21 04:462022-02-01 09:36
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionunable to reproduce 
PlatformOSOS Version
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
First NameMd. Firoz
Last NameMortuza
Emailfirozmortuza@gmail.com
Confirm Emailfirozmortuza@gmail.com
Summary0003398: MEGA 11 is not working on my Windows 11 HP Envy laptop
DescriptionI have been trying to perform Maximum Likelihood phylogenetic analysis on my Windows 11 (recently updated) HP Envy laptop, but the MEGA 11 software is closing automatically every time. I did not face this problem when I had Windows 10. Can you please help me get rid of this problem? Thank you very much.
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Issue History
Date ModifiedUsernameFieldChange
1969-12-31 17:33user19Note Added: 0002398
1969-12-31 17:33user19Statusnew => assigned
1969-12-31 17:33user19Assigned To => user19
1969-12-31 17:33user614Statusassigned => closed
1969-12-31 17:33user614Resolutionopen => unable to reproduce
2022-01-21 04:46guestNew Issue
2022-02-01 09:31gstecherFile Deleted: precise_bs500.nwk
2022-02-01 09:36gstecherNote Added: 0004790
2022-02-01 09:36gstecherStatusnew => resolved
2022-02-01 09:36gstecherResolutionopen => unable to reproduce
2022-02-01 09:36gstecherAssigned To => gstecher

Notes
(0002398)
user19   
1969-12-31 17:33   
Dear Krishna,

I have reviewed the bug report you submitted last week (7/22). I am asking if you could supply me with the sequence data file, and the settings you used to produce the trees. It would be much easier to see the problem and debug the issue if I were able to reproduce both the trees and understand what settings were used. Do you happen to remember which version of MEGA 5 Beta you used, we released several beta versions before the final MEGA 5.

Daniel Peterson
(0004790)
gstecher   
2022-02-01 09:36   
Hi there,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Thanks for the feedback! Unfortunately MEGA has not been tested on Windows 11 although it should run fine on that operating system. You could try re-installing MEGA to see if that resolves the issue.

Best regards,
Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu