MantisBT - MEGA
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IDProjectCategoryView StatusDate SubmittedLast Update
0003673MEGAMain Formpublic2022-05-12 04:032025-02-20 23:38
Reporterguest 
Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusnewResolutionopen 
PlatformMacOSOS XOS Versionother
Product Version 
Target VersionFixed in Version 
First NameJo
Last NameAlexander
Emailjo.alexander@bangor.ac.uk
Confirm Emailjo.alexander@bangor.ac.uk
Summary0003673: MEGA 11 Freeze or Crash
DescriptionProblem 1: MEGA has started freezing every time I try to open a file and I can no longer use it. I have a 2020 Mac M1 macOS 12.1, and MEGA 11 has worked in the past. I *think* there may have been a recent Java update, but I don't know if that would affect anything. When trying to open or create a file, the programme freezes and any attempt to do anything else in the software yields a sad little 'blip' noise.

Problem 2: Clicking 'updates' at the bottom crashes the programme altogether.

I have tried reinstalling the software with no change to either issue.
Steps To ReproduceOpen MEGA: Click either 'Data' or 'Align'

Open MEGA: Click 'updates'
Additional Information
Tags17 X
Relationships
Attached Files? Achromobacter accD.fasta (1,697) 1969-12-31 17:33
https://megasoftware.net/mantis_bt/
? mega11-5355-1st.mas (131,286) 2025-01-06 06:01
https://megasoftware.net/mantis_bt/
txt file.txt (1) 2025-02-20 23:38
https://megasoftware.net/mantis_bt/
Issue History
Date ModifiedUsernameFieldChange
1969-12-31 17:33user614Statusnew => assigned
1969-12-31 17:33user614Assigned To => user614
1969-12-31 17:33user614Note Added: 0002445
1969-12-31 17:33user614Tag Attached: copy_paste
1969-12-31 17:33user614Note Added: 0002602
1969-12-31 17:33user614Statusassigned => closed
1969-12-31 17:33user614Resolutionopen => unable to reproduce
2022-05-12 04:03guestNew Issue
2022-12-05 06:56guestNote Added: 0005887
2022-12-16 10:54guestNote Deleted: 0005887
2023-04-14 18:35guestNote Added: 0006455
2025-01-06 06:01guestFile Added: mega11-5355-1st.mas
2025-02-20 23:29guestTag Attached: 17
2025-02-20 23:38guestFile Added: file.txt

Notes
(0002445)
user614   
1969-12-31 17:33   
Hello Zolla,
I am writing in response to the bug report that you submitted regarding the editing functions in MEGA’s alignment explorer. It sounds like the ‘Allow Base Editing’ feature is turned off. To enable editing, you can click on the ‘Allow Base Editing’ menu item from the Edit menu. Please let me know if this solves the problem.

Best regards,

Glen Stecher
(0002602)
user614   
1969-12-31 17:33   
No response from the user and everything works fine when I test it so I am closing this report.
(0006455)
guest   
2023-04-14 18:35   
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