MantisBT - MEGA
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0003875MEGA[All Projects] Feedbackpublic2022-08-19 00:462023-04-14 18:48
Reporterguest 
Assigned To 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusnewResolutionopen 
PlatformOSOS Version
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
First Namewei
Last Namesong
Emailsongw0513@163.com
Confirm Emailsongw0513@163.com
Summary0003875: mismacth with MacOS M1
DescriptionI have downloaded and installed the MEGA11 on my desktop, I can open it, but when I import and analyze my data the software quit forcely. I think it is caused by the mismatch between the M1 chip and MEGA11. how to slove it?
Steps To Reproduce
Additional Information
TagsNo tags attached.
Relationships
Attached Files? Tree1.tif (982,418) 1969-12-31 17:33
https://megasoftware.net/mantis_bt/
Issue History
Date ModifiedUsernameFieldChange
1969-12-31 17:33user614Note Added: 0002689
1969-12-31 17:33user614Note Added: 0002690
1969-12-31 17:33user614Statusnew => confirmed
2022-08-19 00:46guestNew Issue
2023-04-14 18:48guestNote Added: 0006623

Notes
(0002689)
user614   
1969-12-31 17:33   
Hello Jamal,
I am writing in response to the bug report that you submitted regarding the export of tiff images in Mega. We have had a few reports from users who have had problems displaying Mega’s tiff images in certain programs (like Adobe Illustrator). I was able to display the image you uploaded in Microsoft Picture Manager but not in Photoshop or Gimp. We are planning on refactoring the tiff export code but there is not a date set to do so. Hopefully we will be able to issue a fix sooner rather than later. Thanks for submitting the bug report!

Best regards,

Glen Stecher
(0002690)
user614   
1969-12-31 17:33   
I was able to display the user's tiff file in MS Picture Manager but not in Photoshop or Gimp.
(0006623)
guest   
2023-04-14 18:48   
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