MantisBT - MEGA
View Issue Details
IDProjectCategoryView StatusDate SubmittedLast Update
0000041MEGAGene Dups Wizardpublic2016-02-10 15:202016-02-11 10:51
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionwon't fix 
PlatformPCOSWindowsOS Version7
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
First Namedoug
Last Namenoble
Emaildoug.noble@cgc.edu
Confirm Emaildoug.noble@cgc.edu
Summary0000041: mutation explorer
Descriptionerror message about server timeout
Steps To Reproducego to diagnose
select diagnose mutations control+M
select wizard
Gene Explorer opens up
search field
teacher types in hemoglobin
window says it's searching for it on the server
then there is a timeout message error
Additional Information
TagsNo tags attached.
Relationships
duplicate of 0000040resolved gstecher server not responding error when searching 
Attached Files? GC50K4N1000_0001.nex (64,516) 1969-12-31 17:33
https://megasoftware.net/mantis_bt/
Issue History
Date ModifiedUsernameFieldChange
2016-02-10 15:20guestNew Issue
2016-02-11 10:51gstecherRelationship addedduplicate of 0000040
2016-02-11 10:51gstecherNote Added: 0003595
2016-02-11 10:51gstecherStatusnew => resolved
2016-02-11 10:51gstecherResolutionopen => won't fix
2016-02-11 10:51gstecherAssigned To => gstecher

Notes
(0003595)
gstecher   
2016-02-11 10:51   
Hi Doug,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Thanks for the heads up. We have had a failure with a legacy server we were using for the mutation diagnosis. The work around is to use MEGA7 instead of MEGA6 for the mutation diagnosis feature. You can download MEGA7 from www.megasoftware.net. MEGA7 will NOT overwrite MEGA6, so after installing MEGA7 you will have both versions available to you.

--
Best regards,

Glen Stecher