MantisBT - MEGA
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IDProjectCategoryView StatusDate SubmittedLast Update
0000439MEGAInstallationpublic2017-04-24 01:472017-04-27 07:37
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionno change required 
PlatformPCOSWindowsOS Version10
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
First NameDeepak
Last NameBalasubramanian
Emaildeepak@gangagen.com
Confirm Emaildeepak@gangagen.com
Summary0000439: Installation issues: Windows 10
DescriptionHi,

I'm not able to install the program and am getting the following message:

"Internal error: Cannot expand "pf64" constant on this version of Windows."

I'm running a Windows 10 Pro on a 64-bit desktop and have enough RAM and storage requirements.

Could you please help me sort this out?

Thanks,
Deepak

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Issue History
Date ModifiedUsernameFieldChange
2017-04-24 01:47guestNew Issue
2017-04-27 07:37gstecherNote Added: 0003777
2017-04-27 07:37gstecherStatusnew => resolved
2017-04-27 07:37gstecherResolutionopen => no change required
2017-04-27 07:37gstecherAssigned To => gstecher

Notes
(0000333)
gstecher   
1969-12-31 17:33   
Sudhir says to integrate this for 3.5. I think it\'s a good idea to do so.
(0000486)
paul   
1969-12-31 17:33   
Suggestion is saved and will be closed.
(0003777)
gstecher   
2017-04-27 07:37   
Hi Deepak,

I am writing in response to your question regarding the MEGA7 software. The error message you are getting indicates that you have a 32-bit operating system but MEGA7 is intended for 64-bit systems only. For 32-bit systems, you can install MEGA6 which can be downloaded from:

http://www.megasoftware.net/older_versions [^]

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu