MantisBT - MEGA
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0000452MEGA[All Projects] Feedbackpublic2017-05-07 05:512017-05-18 10:41
guest 
gstecher 
normalminorhave not tried
resolvedfixed 
MEGA 11 (Graphical Interface version) 
 
aia
oz
aia.oz1@gmail.com
aia.oz1@gmail.com
0000452: saving images from tree explorer
Hello,
I'm trying to save a tiff image from the tree explorer in the windows version of mega7, and about half the time the image is saved as a blank.
is this a known issue? is there any way to go past it?
thank,
Aia Oz
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Issue History
2017-05-07 05:51guestNew Issue
2017-05-12 11:55gstecherAssigned To => gstecher
2017-05-12 11:55gstecherStatusnew => assigned
2017-05-12 11:55gstecherNote Added: 0003791
2017-05-18 10:41gstecherNote Added: 0003811
2017-05-18 10:41gstecherStatusassigned => resolved
2017-05-18 10:41gstecherResolutionopen => fixed

Notes
(0003791)
gstecher   
2017-05-12 11:55   
Hi Aia,

I am writing in response to your question regarding the MEGA software. Can you try the newest version of MEGA (version 7.0.26) and see if that resolves the issue of blank tiff images and let me know? In this version, the pixel format for tiff images has been optimized for larger trees so hopefully it will help.

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu
(0003811)
gstecher   
2017-05-18 10:41   
Hi Glen,
It worked!
thanks,
Aia