MantisBT - MEGA
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0000460MEGA[All Projects] Feedbackpublic2017-05-22 08:432017-06-15 14:29
guest 
gstecher 
normalminorhave not tried
assignedopen 
MEGA 11 (Graphical Interface version) 
 
Mauricio
Carobene
mcarobene@gmail.com
mcarobene@gmail.com
0000460: software not running
I´ve downloaded the lastest version (Mega7) and once installed it in my computer (running windows 7 professional 64 bits) I try to run it but a message saying the programm stopped appears. Could you help me to solved the problem please.
Thanks in advance

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Issue History
2017-05-22 08:43guestNew Issue
2017-06-15 14:28gstecherAssigned To => gstecher
2017-06-15 14:28gstecherStatusnew => assigned
2017-06-15 14:28gstecherNote Deleted: 0000361
2017-06-15 14:29gstecherNote Added: 0003812

Notes
(0003812)
gstecher   
2017-06-15 14:29   
Hi Mauricio,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Can you try adding an exception for MEGA to your anti-virus software or temporarily disabling it? If that does not help, can you send me a screenshot of the error message that is shown?