MantisBT - MEGA
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0000603MEGAFile Conversionpublic2017-11-19 02:342017-11-20 12:17
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gstecher 
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Celina
Martirez
martirezcelina@gmail.com
martirezcelina@gmail.com
0000603: Unable to open .meg files
Hello, I find that I am unable to open any .meg files in the main window. An error box opens and tells me that it can't extract the file from RES, appdata and temp files failed or something. I can't find anything online to help me.
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Issue History
2017-11-19 02:34guestNew Issue
2017-11-20 12:11gstecherNote Deleted: 0000558
2017-11-20 12:16gstecherAssigned To => gstecher
2017-11-20 12:16gstecherStatusnew => assigned
2017-11-20 12:17gstecherNote Added: 0003890

Notes
(0003890)
gstecher   
2017-11-20 12:17   
Hi Celina,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Can you provide the following additional information:

    Which version of MEGA are you using?
    Which operating system are you using?
    Are you able to open files other than .meg files?
    Also, can you try reinstalling MEGA to see if that resolves the issue?

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu