MantisBT - MEGA
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IDProjectCategoryView StatusDate SubmittedLast Update
0000638MEGA[All Projects] Feedbackpublic2018-01-08 03:252018-01-11 08:54
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionunable to reproduce 
PlatformOSOS Version
Product VersionMEGA Website 
Target VersionFixed in Version 
First NameLakshmi Sahitya
Last NameU
Emailulsahitya@hotmail.com
Confirm Emailulsahitya@hotmail.com
Summary0000638: Unable to download
DescriptionDear Sir,

I am unable to download MEGA software. Previously I have downloaded and used it to construct my dendogram.

But now, I am unable to download and even though the file is downloaded, an error message is coming up stating that files are corrupted.

So, I would like to request you to please look into this issue

Thank You
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Issue History
Date ModifiedUsernameFieldChange
2018-01-08 03:25guestNew Issue
2018-01-11 08:50gstecherNote Deleted: 0000589
2018-01-11 08:50gstecherNote Deleted: 0000616
2018-01-11 08:54gstecherNote Added: 0003902
2018-01-11 08:54gstecherStatusnew => resolved
2018-01-11 08:54gstecherResolutionopen => unable to reproduce
2018-01-11 08:54gstecherAssigned To => gstecher

Notes
(0003902)
gstecher   
2018-01-11 08:54   
Hi Lakshmi,

I am writing in response to the bug report you recently submitted regarding the MEGA software. If the downloaded file is corrupted then there is a problem on your end. You could check if your anti-virus software is causing problems with the download. Or you could download the MEGA installer to another computer and copy it over.

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu