MantisBT - MEGA
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0000709MEGA[All Projects] Feedbackpublic2018-03-26 04:132018-04-16 16:31
guest 
gstecher 
normalminorhave not tried
resolvedfixed 
MEGA 11 (Graphical Interface version) 
 
Ana
Butkovic
anamarija.butkovic@gmail.com
anamarija.butkovic@gmail.com
0000709: MEGA 7 won't work on Mac High Sierra 10.13.3
Hi everybody,
I am having serious problems with MEGA 7 on my Mac High Sierra 10.13.3. It blocks after I load sequences to do an alignment and I have to force quit to close the application. It happens eveytime I do anything with the app. I tried redownloading the same version but the problem is the same. I even opted for the older versions but they won't even open on my Mac.
Is there anything I can do about it or this mega is just not compatible with my OS?
Thank you and best regards,
Ana
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Issue History
2018-03-26 04:13guestNew Issue
2018-04-16 16:31gstecherNote Added: 0003980
2018-04-16 16:31gstecherStatusnew => resolved
2018-04-16 16:31gstecherResolutionopen => fixed
2018-04-16 16:31gstecherAssigned To => gstecher

Notes
(0000652)
paul   
1969-12-31 17:33   
Changes made. Close.
(0003980)
gstecher   
2018-04-16 16:31   
Hi Ana,

I am writing in response to the bug report you recently submitted regarding the MEGA7 software. A new build was released today that should resolve the issue that you encountered. It can be downloaded from:

https://www.megasoftware.net/releases/MEGA7.0.26_mac32_setup.dmg [^]

Can you uninstall the current build of MEGA7 that you have and reinstall using the new build?

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu