MantisBT - MEGA
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IDProjectCategoryView StatusDate SubmittedLast Update
0000714MEGA[All Projects] Feedbackpublic2018-03-28 12:072018-04-16 16:34
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionfixed 
PlatformOSOS Version
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
First NameAimee
Last NameKessell
Emailaimeekessell@mac.com
Confirm Emailaimeekessell@mac.com
Summary0000714: Can't open on new Mac OS X (10.13.3)
DescriptionFor some reason MEGA7 will not open on my Mac OS X. Spoke to Apple customer support and their new version stops 'read only' dmg files from being opened. They claim this is something to be fixed on your end and that you should be informed.
Steps To Reproduce
Additional Information
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Issue History
Date ModifiedUsernameFieldChange
2018-03-28 12:07guestNew Issue
2018-04-06 09:11gstecherAssigned To => gstecher
2018-04-06 09:11gstecherStatusnew => assigned
2018-04-06 09:11gstecherNote Added: 0003963
2018-04-06 09:11gstecherNote Deleted: 0000646
2018-04-16 16:34gstecherNote Added: 0003982
2018-04-16 16:34gstecherStatusassigned => resolved
2018-04-16 16:34gstecherResolutionopen => fixed

Notes
(0003963)
gstecher   
2018-04-06 09:11   
Hi Aimee,

I am writing in response to the bug report you recently submitted regarding the MEGA software. I am not able to reproduce the issue that you have encountered. When you try and run MEGA, is any error message displayed? Does the MEGA icon display in the dock? Also, can you use the link below to download the latest build and try installing using that build to see if it resolves the issue?

https://www.megasoftware.net/releases/MEGA7.0.26_mac32_setup.dmg [^]

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu
(0003982)
gstecher   
2018-04-16 16:34   
no response from user, assuming it works for them