MantisBT - MEGA | |||||
| View Issue Details | |||||
| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0000738 | MEGA | Installation | public | 2018-04-15 20:09 | 2018-04-16 14:55 |
| Reporter | guest | ||||
| Assigned To | gstecher | ||||
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | resolved | Resolution | fixed | ||
| Platform | Mac | OS | OS X | OS Version | other |
| Product Version | MEGA 11 (Graphical Interface version) | ||||
| Target Version | Fixed in Version | ||||
| First Name | jiashu | ||||
| Last Name | chu | ||||
| nie16chuj1667@e.ntu.edu.sg | |||||
| Confirm Email | nie16chuj1667@e.ntu.edu.sg | ||||
| Summary | 0000738: Mega 7 doesn't work on macOS high sierra | ||||
| Description | Dear Sir/Madam, Good morning. I am a graduate student from NTU, Singapore and I take advantages of Mega 7 software on my bioinformatics study. I use Mega 7.0(GUI, for MacOS) on MacBook Pro with OS sierra and the software ran very well. Unfortunately, Mega 7.0 doesn't work (the software could be opened, but no window appeared) after I updated the system software to MacOS high sierra (version 10.13.4) which has been reported of incompatibility with the 32bit software. Then I reinstalled the Mega 7, but it still failed to work. I also tried Mega-CC and order version (Mega 6.0) on the new system (MacOS high sierra), but they all failed to work. Is there any way for me to fix this problem? Thank you very much! | ||||
| Steps To Reproduce | |||||
| Additional Information | |||||
| Tags | No tags attached. | ||||
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| Issue History | |||||
| Date Modified | Username | Field | Change | ||
| 2018-04-15 20:09 | guest | New Issue | |||
| 2018-04-16 14:55 | gstecher | Note Added: 0003977 | |||
| 2018-04-16 14:55 | gstecher | Status | new => resolved | ||
| 2018-04-16 14:55 | gstecher | Resolution | open => fixed | ||
| 2018-04-16 14:55 | gstecher | Assigned To | => gstecher | ||
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