MantisBT - MEGA
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0000848MEGA[All Projects] Feedbackpublic2018-07-06 06:322018-07-23 10:37
guest 
gstecher 
normalminorhave not tried
resolvedno change required 
MEGA 11 (Graphical Interface version) 
 
kathryn
warnke
kathryn.warnke@ars.usda.gov
kathryn.warnke@ars.usda.gov
0000848: incompatibility issue
I have Windows 10 Enterprise operating system. When we try to download MegaX version we get an internal error : Cannot expand pf64 constant on this version of windows. Do you have a version that is compatible with my operating system? Also, do you have a phone number that my IT specialist can call if needed?
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Issue History
2018-07-06 06:32guestNew Issue
2018-07-23 10:37gstecherNote Added: 0004050
2018-07-23 10:37gstecherStatusnew => resolved
2018-07-23 10:37gstecherResolutionopen => no change required
2018-07-23 10:37gstecherAssigned To => gstecher

Notes
(0004050)
gstecher   
2018-07-23 10:37   
Hi Kathryn,

I am writing in response to the bug report you recently submitted regarding the MEGA software. The error you encountered indicates that you are trying to install a 64 bit version of MEGA on a 32 bit system. You should download the 32 bit version (just select the 32 bit option on the download page) of MEGA X and install that instead.

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu