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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0001705 | MEGA | [All Projects] Feedback | public | 2020-01-12 12:05 | 2020-01-13 07:23 | ||||
| Reporter | guest | ||||||||
| Assigned To | gstecher | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | resolved | Resolution | no change required | ||||||
| Platform | OS | ||||||||
| Product Version | MEGA Website | ||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0001705: Mega x install problem | ||||||||
| Description | Hi, can you please help me to install Mega x. I have this error: Internal error: cannot expand "pf64" on this version of windows. Thanks | ||||||||
| Tags | No tags attached. | ||||||||
| Attach Tags | (Separate by ",") | ||||||||
| First Name | Shaimaa | ||||||||
| Last Name | Abd El-Fatah | ||||||||
| shaimaa_nassim@yahoo.com | |||||||||
| Confirm Email | shaimaa_nassim@yahoo.com | ||||||||
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Notes |
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(0001506) agasky (reporter) 1969-12-31 17:33 |
let user know that we already have a project looking into it but it is at the early stages. |
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(0004397) gstecher (administrator) 2020-01-13 07:23 |
Hi Shaimaa, I am writing in response to the bug report you recently submitted regarding the MEGA software. The error message you reported indicates that you are trying to install the 64-bit version of MEGA on a 32-bit computer which will not work. You should download and install the 32-bit version of MEGA. -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu |
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Issue History |
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| Date Modified | Username | Field | Change |
| 1969-12-31 17:33 | agasky | Note Added: 0001506 | |
| 1969-12-31 17:33 | agasky | Status | new => resolved |
| 1969-12-31 17:33 | agasky | Resolution | open => fixed |
| 1969-12-31 17:33 | agasky | Assigned To | => agasky |
| 2020-01-12 12:05 | guest | New Issue | |
| 2020-01-13 07:23 | gstecher | Note Added: 0004397 | |
| 2020-01-13 07:23 | gstecher | Status | new => resolved |
| 2020-01-13 07:23 | gstecher | Resolution | open => no change required |
| 2020-01-13 07:23 | gstecher | Assigned To | => gstecher |
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Issue History |
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