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IDProjectCategoryView StatusDate SubmittedLast Update
0002278MEGAMain Formpublic2020-10-09 04:132020-10-20 13:53
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionunable to reproduce 
PlatformMacOSOS X 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0002278: The program always hangged and stopped working many times
DescriptionReport bugs or other issues regarding the MEGA software
Everytime I use the program it hang and stopped working suddenly many times.
I always want to know how to save my work each time without saving the file all over again
TagsNo tags attached.
Attach Tags (Separate by ",")
First NameAmal
Last NameHamdan
Emailamal.alghamdi@kaust.edu.sa
Confirm Emailamal.alghamdi@kaust.edu.sa
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-  Notes
(0004514)
gstecher (administrator)
2020-10-20 13:53

 Hi Amal,

I am writing in response to your question regarding the MEGA software. Unfortunately, some macOS users of MEGA have experienced stability issues with the software. In that case, I recommend that you download the Windows version of MEGA and run it using a virtual machine or emulation software such as VMWare Fusion or Virtual Box.

--
Best regards,
Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2020-10-09 04:13 guest New Issue
2020-10-20 13:53 gstecher Note Added: 0004514
2020-10-20 13:53 gstecher Status new => resolved
2020-10-20 13:53 gstecher Resolution open => unable to reproduce
2020-10-20 13:53 gstecher Assigned To => gstecher

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