0000413: Problem to download MEGA 7.0.21

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Date Submitted

Last Update

0000413

MEGA

[All Projects] Feedback

public

2017-03-29 06:47

2017-04-04 12:46

Reporter

guest

Assigned To

gstecher

Priority

normal

Severity

minor

Reproducibility

have not tried

Status

resolved

Resolution

fixed

Platform

Product Version

MEGA 11 (Graphical Interface version)

Target Version

Fixed in Version

Summary

0000413: Problem to download MEGA 7.0.21

Description

I tried to download MEGA 7.0.21 to my Mac OS X Yosemite and to my PC Windows 7, but I'm getting the same error message “Failed to authenticate password. Error: 534-5.7.9 Please log in with your web browser and then try again. Unable to send email using PHP SMTP. Your server might not be configured to send mail using this method.”. Please, I ask for your guidance as to what I should do to succeed in downloading this MEGA version or if you could send me the file, preferentially for Mac, by e-mail.

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First Name

Debora

Last Name

Pires Paula

debora.pires@embrapa.br

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debora.pires@embrapa.br

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Notes
(0003768) gstecher (administrator) 2017-04-04 12:46	Hi Debora, I am writing in response to the feedback you recently submitted to the MEGA website. The issue you experienced when trying to download MEGA has been resolved. Additionally, below are links that you can use for downloading MEGA: http://www.megasoftware.net/releases/MEGA7.0.21_mac32_setup.dmg [^] http://www.megasoftware.net/releases/MEGA7.0.21_win64_setup.exe [^] -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu

Issue History
Date Modified	Username	Field	Change
2017-03-29 06:47	guest	New Issue
2017-04-04 12:46	gstecher	Note Added: 0003768
2017-04-04 12:46	gstecher	Status	new => resolved
2017-04-04 12:46	gstecher	Resolution	open => fixed
2017-04-04 12:46	gstecher	Assigned To	=> gstecher