0006528: Access violation.

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Date Submitted

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0006528

MEGA

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public

2024-03-22 08:25

Reporter

guest

Assigned To

Priority

normal

Severity

minor

Reproducibility

have not tried

Status

new

Resolution

open

Platform

Windows

Product Version

MEGA 11 (Graphical Interface version)

Target Version

Fixed in Version

Summary

0006528: Access violation.

Description

Editing sequences within the alignment window it returns the following error:
Access violation.
Press OK to ignore and risk data corruption.
Press Abort to kill the program.
Ok Abort
But the software stops responding and I have to kill the process in Task Manager.
Operating system Windows 11 Pro - the same OS, same MEGA version, on different computer runs smoothly
Processor: 13th Gen Intel(R) Core(TM) i7-1355U 1.70 GHz
RAM: 32,0 GB (31,6 GB usable)

Steps To Reproduce

Open MEGA
Align / Edit/build alignment / Create new alignment / DNA
Insert sequence from file
After inserting a saved sequence, on sequence 1 start writing atcgat and error windows appears.

Additional Information

Tried to reinstall, to run as administrator, but nothing works. After reinstalling, it works for couple of alignments but randomly giving that error. After 2-3 rounds of errors, it constantly stops responding, like a cumulating effect.

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First Name

Lucian

Last Name

Gorgan

lucian.gorgan@uaic.ro

Confirm Email

lucian.gorgan@uaic.ro

Attached Files

MEGA error.png (147,905 bytes) 2024-03-22 08:25

Error device configuration.png (68,570 bytes) 2024-03-22 08:25

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Issue History
Date Modified	Username	Field	Change
2024-03-22 08:25	guest	New Issue
2024-03-22 08:25	guest	File Added: MEGA error.png
2024-03-22 08:25	guest	File Added: Error device configuration.png

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