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IDProjectCategoryView StatusDate SubmittedLast Update
0000140MEGA[All Projects] Feedbackpublic2016-05-02 12:022016-05-05 07:29
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionno change required 
PlatformOS 
Product VersionMEGA Website 
Target VersionFixed in Version 
Summary0000140: can't download windows version
DescriptionMy firewall gave this error:
Gateway Anti-Virus Alert
This request is blocked by the SonicWALL Gateway Anti-Virus Service. Name: (Cloud Id: 29062508) Agent.FL (Trojan)
TagsNo tags attached.
Attach Tags (Separate by ",")
First NameLindee
Last NameTaha
Emailotter@sea.edu
Confirm Emailotter@sea.edu
Attached Files

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-  Notes
(0003658)
gstecher (administrator)
2016-05-05 07:29

 Hi Lindee,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Your anti-virus service is reporting a false-positive. To download MEGA, you will need to set your anti-virus service to allow the download. Additionally, you may wish to contact the anti-virus service vendor and report the false-positive.

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2016-05-02 12:02 guest New Issue
2016-05-05 07:29 gstecher Note Added: 0003658
2016-05-05 07:29 gstecher Status new => resolved
2016-05-05 07:29 gstecher Resolution open => no change required
2016-05-05 07:29 gstecher Assigned To => gstecher

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