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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0001904 | MEGA | [All Projects] Feedback | public | 2020-04-10 00:26 | 2020-04-15 13:17 | ||||
| Reporter | guest | ||||||||
| Assigned To | gstecher | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | resolved | Resolution | unable to reproduce | ||||||
| Platform | OS | ||||||||
| Product Version | MEGA 11 (Graphical Interface version) | ||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0001904: Download iSSUE | ||||||||
| Description | Dear Sir/ Madam, I have tried on several occasions to download MEGA X for Mac (GUI -64 bit), but the download never initiates. When I 'click here' I am redirected to a dead page. Can you please shed some light on this? Is there an alternate way for me to download MEGAX for Mac (Catalina)? I have used MEGA across Mac and Windows for about 7 years now and this is the first time that I have encountered issues. Many thanks, Christopher | ||||||||
| Tags | No tags attached. | ||||||||
| Attach Tags | (Separate by ",") | ||||||||
| First Name | Christopher | ||||||||
| Last Name | Coates | ||||||||
| c.j.coates@swansea.ac.uk | |||||||||
| Confirm Email | c.j.coates@swansea.ac.uk | ||||||||
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(0004450) gstecher (administrator) 2020-04-15 13:17 |
Hi Christopher, I am writing in response to the bug report you recently submitted regarding the MEGA software. We are not able to duplicate the download error you described. Can you try downloading MEGA from the link below? www.megasoftware.net/releases/MEGAX_10.1.8_installer.pkg -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu |
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Issue History |
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| Date Modified | Username | Field | Change |
| 1969-12-31 17:33 | user19 | Status | new => assigned |
| 1969-12-31 17:33 | user19 | Assigned To | => agasky |
| 1969-12-31 17:33 | agasky | Note Added: 0001640 | |
| 1969-12-31 17:33 | agasky | Duplicate ID | 0 => 1905 |
| 1969-12-31 17:33 | agasky | Status | assigned => resolved |
| 1969-12-31 17:33 | agasky | Resolution | open => duplicate |
| 2020-04-10 00:26 | guest | New Issue | |
| 2020-04-10 09:43 | gstecher | Note Deleted: 0001640 | |
| 2020-04-15 13:17 | gstecher | Note Added: 0004450 | |
| 2020-04-15 13:17 | gstecher | Status | new => resolved |
| 2020-04-15 13:17 | gstecher | Resolution | open => unable to reproduce |
| 2020-04-15 13:17 | gstecher | Assigned To | => gstecher |
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Issue History |
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