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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0003331 | MEGA | Installation | public | 2021-12-22 13:50 | 2023-04-14 19:15 |
|
| Reporter | guest | |
| Assigned To | | |
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | new | Resolution | open | |
| Platform | Mac | OS | OS X | |
| Product Version | MEGA Website | |
| Target Version | | Fixed in Version | | |
|
| Summary | 0003331: Mega 11 Download issues |
| Description | Hello Mega team, I am currently working on a Mac OS with Catalina 10.15.7 and am attempting to download MegaX. I see that with my operating system it can only accept the 64-bit version (Mega11). So I downloaded that version and it keeps saying "Unable to extract necessary file...". It will still open after that but then it says the version is mega7 and is meant for windows. I've tried uninstalling and reinstalling many times with no difference. Please help!
Thanks,
Jack
P.S. I attached some photos which hopefully show the issue better. |
| Tags | No tags attached. |
| Attach Tags | (Separate by ",")
|
|
| First Name | Jack |
| Last Name | Seminetta |
| Email | seminetta.3@buckeyemail.osu.edu |
| Confirm Email | seminetta.3@buckeyemail.osu.edu |
|
| Attached Files |  Screen Shot 2021-12-22 at 12.48.54 PM.png (130,525 bytes) 2021-12-22 13:50 |
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