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IDProjectCategoryView StatusDate SubmittedLast Update
0000549MEGA[All Projects] Feedbackpublic2017-09-26 20:042017-10-16 10:53
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionwon't fix 
PlatformOS 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0000549: MEGA7 does not work
DescriptionThe system of my macbook pro has been updated to macOS High Sierraļ¼Œand I cannot open MEGA7 anymore. It just shows icon here and does not work.
TagsNo tags attached.
Attach Tags (Separate by ",")
First Namesara
Last Namewang
Emailsarawsj1108@163.com
Confirm Emailsarawsj1108@163.com
Attached Files

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-  Notes
(0003862)
gstecher (administrator)
2017-10-16 10:53

Hi Sara,

I am writing in response to the bug report you recently submitted regarding the MEGA software. MEGA is a native Windows application and unfortunately does not run optimally on all Mac systems. For users who experience issues with the Mac version, we recommend downloading the Windows version and running it using virtualization software such as VMWare Fusion.

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2017-09-26 20:04 guest New Issue
2017-10-16 10:50 gstecher File Deleted: IPB001675 -Glyco_transf.meg
2017-10-16 10:53 gstecher Note Added: 0003862
2017-10-16 10:53 gstecher Status new => resolved
2017-10-16 10:53 gstecher Resolution open => won't fix
2017-10-16 10:53 gstecher Assigned To => gstecher
2017-10-17 11:50 gstecher Note Deleted: 0000517
2017-10-17 11:50 gstecher Note Deleted: 0000395


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