0000555: window off the screen - MantisBT

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ID

Project

Category

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Date Submitted

Last Update

0000555

MEGA

[All Projects] Feedback

public

2017-10-04 06:47

2017-10-17 11:49

Reporter

guest

Assigned To

gstecher

Priority

normal

Severity

minor

Reproducibility

have not tried

Status

assigned

Resolution

open

Platform

Mac

OS

OS X

Product Version

MEGA Website

Target Version

Fixed in Version

Summary

0000555: window off the screen

Description

I am trying to use Mega7 on my macbook pro with 10.12. After i open the MEGA software window move offscreen and i am not able to use MEGA. This is happening with only MEGA7.
Any suggestions.

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First Name

Manoj

Last Name

Sharma

Email

mksharma@jnu.ac.in

Confirm Email

mksharma@jnu.ac.in

Relationships

Notes
(0003876) gstecher (administrator) 2017-10-17 11:49	Hi Manoj, I am writing in response to your question regarding the MEGA software. The best bet to fix the error you encounter is to move the current installation of MEGA to 'Trash', empty 'Trash', download the newest release of MEGA7 (just released today) and install that version. Hope this helps. -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu

Issue History
Date Modified	Username	Field	Change
2017-10-04 06:47	guest	New Issue
2017-10-16 11:08	gstecher	File Deleted: RpoC_4_MS.meg
2017-10-17 11:49	gstecher	Assigned To	=> gstecher
2017-10-17 11:49	gstecher	Status	new => assigned
2017-10-17 11:49	gstecher	Note Deleted: 0000429
2017-10-17 11:49	gstecher	Note Added: 0003876

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