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IDProjectCategoryView StatusDate SubmittedLast Update
0000557MEGA[All Projects] Feedbackpublic2017-10-06 01:122017-10-16 11:10
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionunable to reproduce 
PlatformOS 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0000557: OLE error 80004001 when exporting distance matrix
DescriptionHi!

I am using MEGA7, the gui version for MAC OS. I calculated p-distances and would like to export the matrix. However, the export function does give this error: OLE error 80004001. It gives it for all export formats (xl, cvs, txt, meg) and for both the column and matrix export option. Hope you can help with this!

cheers
Aniek
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First NameAniek
Last NameIvens
Emaila.b.f.ivens@vu.nl
Confirm Emaila.b.f.ivens@vu.nl
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-  Notes
(0000428)
AndrewSegbeya (reporter)
1969-12-31 17:33

LW: Please copy this suggestion in some file where suggestions are kept. Put this under the distance matrix explorer heading. SK
(0000437)
paul (reporter)
1969-12-31 17:33

Suggestion is saved. Close this report.
(0003868)
gstecher (administrator)
2017-10-16 11:10

Hi Aniek,

I am writing in response to the bug report you recently submitted regarding the MEGA software. MEGA is a native Windows application and unfortunately does not run optimally on all Mac systems due to the use of Wineskin to run MEGA. For users who experience issues with the Mac version, we recommend downloading the Windows version and running it using virtualization software such as VMWare Fusion.

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2017-10-06 01:12 guest New Issue
2017-10-16 11:10 gstecher Note Added: 0003868
2017-10-16 11:10 gstecher Status new => resolved
2017-10-16 11:10 gstecher Resolution open => unable to reproduce
2017-10-16 11:10 gstecher Assigned To => gstecher


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