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IDProjectCategoryView StatusDate SubmittedLast Update
0000566MEGA[All Projects] Feedbackpublic2017-10-17 05:462023-12-06 20:59
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusfeedbackResolutionreopened 
PlatformOS 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0000566: I can't open MEGA in mac.
DescriptionI have a question. How to open the MEGA. I can't open it.
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Last Namek
Emails179215x@st.go.tuat.ac.jp
Confirm Emails179215x@st.go.tuat.ac.jp
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-  Notes
(0003871)
gstecher (administrator)
2017-10-17 11:34

Hi there,

I am writing in response to the bug report you submitted regarding the MEGA software. To install MEGA, first download the latest release (*** important: we just released a new version today so you should delete the copy you currently have and download the new version). Second, double-click the MEGA7*.dmg file to mount it. Third, drag the MEGA icon to the Applications icon. Fourth, unmount the MEGA7*.dmg disk image. Finally, go to your Applications folder in Finder and double-click MEGA.

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2017-10-17 05:46 guest New Issue
2017-10-17 11:31 gstecher Note Deleted: 0000413
2017-10-17 11:31 gstecher Note Deleted: 0000419
2017-10-17 11:34 gstecher Note Added: 0003871
2017-10-17 11:34 gstecher Status new => resolved
2017-10-17 11:34 gstecher Resolution open => fixed
2017-10-17 11:34 gstecher Assigned To => gstecher
2023-12-06 20:59 guest Status resolved => feedback
2023-12-06 20:59 guest Resolution fixed => reopened


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