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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0006751 | MEGA | Alignment Explorer | public | 2025-04-08 07:20 | 2025-04-08 07:20 |
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| Reporter | guest | |
| Assigned To | | |
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | new | Resolution | open | |
| Platform | macOS | OS | M-series (ARM64) | |
| Product Version | MEGA 12 | |
| Target Version | | Fixed in Version | | |
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| Summary | 0006751: MEGA12 keeps closing with error message "MEGA12 closed unexpectedly" whenever i tried to open a file for alignment. |
| Description | The app keeps closing everytime I try to edit/build an alignment by opening a .fsa file. I have tried uninstalling and reinstalling, restarting, and also tried to open smaller files instead but the situation still persists. When i clicked "Data" to analyze the .fsa file however, the app managed to open the file without crashing, but whenever I chose "Align" it crashes again. I'm using Macbook Air M4. |
| Steps To Reproduce | Align > "Edit/Build Alignment" > Retrieve sequences from file |
| Tags | No tags attached. |
| Attach Tags | (Separate by ",")
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| First Name | Gracia |
| Last Name | Tan |
| Email | graciaatanxy1011@gmail.com |
| Confirm Email | graciaatanxy1011@gmail.com |
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| Attached Files | |
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