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IDProjectCategoryView StatusDate SubmittedLast Update
0000694MEGA[All Projects] Feedbackpublic2018-03-10 14:282018-04-16 16:33
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionfixed 
PlatformOS 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0000694: Cannot Open
DescriptionHello,

After upgrading my Mac (v10.13.3) both myself and many of my students (who are using this for an assignment) cannot open MEGA7 or MEGA6. The program says it is running, but no window for the GUI appears and the user has to force quit to close it.

Any solutions?

Aaron
TagsNo tags attached.
Attach Tags (Separate by ",")
First NameAaron
Last NameGriffing
Emailaaron.griffing@marquette.edu
Confirm Emailaaron.griffing@marquette.edu
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-  Notes
(0003981)
gstecher (administrator)
2018-04-16 16:33

Hi Aaron,

I am writing in response to the bug report you recently submitted regarding the MEGA7 software for macOS. Sorry for the late response (this issue was difficult to reproduce and fix). A new build was released today that should resolve the issue that you encountered. It can be downloaded from:

https://www.megasoftware.net/releases/MEGA7.0.26_mac32_setup.dmg [^]

--
Best regards,

Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2018-03-10 14:28 guest New Issue
2018-03-12 09:55 gstecher Note Deleted: 0000636
2018-04-16 16:33 gstecher Note Added: 0003981
2018-04-16 16:33 gstecher Status new => resolved
2018-04-16 16:33 gstecher Resolution open => fixed
2018-04-16 16:33 gstecher Assigned To => gstecher


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