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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000070 | MEGA | [All Projects] Feedback | public | 2016-02-25 22:16 | 2016-02-26 08:13 | ||||
| Reporter | guest | ||||||||
| Assigned To | gstecher | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | resolved | Resolution | no change required | ||||||
| Platform | OS | ||||||||
| Product Version | MEGA Website | ||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0000070: Antivirus software won't allow download | ||||||||
| Description | I am being blocked from downloading MEGA: Trend Micro OfficeScan Event URL Blocked The URL that you are attempting to access is a potential security risk. Trend Micro OfficeScan has blocked this URL in keeping with the network security policy. URL: http://www.megasoftware.net/do_force_download/MEGA7.0.14_win64_setup.exe [^] Risk Level: Dangerous Details: Verified fraud page or threat source | ||||||||
| Tags | No tags attached. | ||||||||
| Attach Tags | (Separate by ",") | ||||||||
| First Name | Keith | ||||||||
| Last Name | Egger | ||||||||
| Keith.Egger@unbc.ca | |||||||||
| Confirm Email | Keith.Egger@unbc.ca | ||||||||
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(0003611) gstecher (administrator) 2016-02-26 08:13 |
Hi Keith, I am writing in response to the bug report you recently submitted regarding the MEGA software. MEGA does NOT contain any malware. Your anti-virus software is reporting a false positive. What you can do is contact your anti-virus software vendor and ask them to update their software. Additionally, all anti-virus software allow you add any files you want to a trusted list. This is because all anti-virus software report false positives on occasion due to the naive design of anti-virus detection. -- Best regards, Glen Stecher |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2016-02-25 22:16 | guest | New Issue | |
| 2016-02-26 08:13 | gstecher | Note Added: 0003611 | |
| 2016-02-26 08:13 | gstecher | Status | new => resolved |
| 2016-02-26 08:13 | gstecher | Resolution | open => no change required |
| 2016-02-26 08:13 | gstecher | Assigned To | => gstecher |
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Issue History |
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