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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000905 | MEGA | [All Projects] Feedback | public | 2018-08-24 10:53 | 2018-08-27 11:35 | ||||
| Reporter | guest | ||||||||
| Assigned To | gstecher | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | resolved | Resolution | no change required | ||||||
| Platform | OS | ||||||||
| Product Version | MEGA Website | ||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0000905: Problem loading the Mega7 program | ||||||||
| Description | I just installed Windows 10 on my office computer. When I tried to load Mega7, I got the following Error message: cannot expand pf64 on this version of Windows,. Any suggestions ? Thanks- Mike | ||||||||
| Tags | No tags attached. | ||||||||
| Attach Tags | (Separate by ",") | ||||||||
| First Name | Michael | ||||||||
| Last Name | Horst | ||||||||
| michael.horst@maine.edu | |||||||||
| Confirm Email | michael.horst@maine.edu | ||||||||
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(0004097) gstecher (administrator) 2018-08-24 11:28 |
Hi Michael, I am writing in response to your question regarding the MEGA7 software. The error message you reported indicates that you are installing MEGA7 on a 32-bit system but MEGA7 only supports 64-bit systems. To run MEGA on a 32-bit system, you can either install MEGA6 (https://www.megasoftware.net/older_versions [^]) or download the 32-bit version of MEGA X. -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2018-08-24 10:53 | guest | New Issue | |
| 2018-08-24 11:28 | gstecher | Note Deleted: 0000826 | |
| 2018-08-24 11:28 | gstecher | Note Added: 0004097 | |
| 2018-08-24 11:28 | gstecher | Status | new => resolved |
| 2018-08-24 11:28 | gstecher | Resolution | open => no change required |
| 2018-08-24 11:28 | gstecher | Assigned To | => gstecher |
| 2018-08-27 11:35 | gstecher | Relationship added | has duplicate 0000907 |
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Issue History |
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