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IDProjectCategoryView StatusDate SubmittedLast Update
0001691MEGA[All Projects] Feedbackpublic2020-01-06 19:312023-04-14 19:08
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusassignedResolutionopen 
PlatformOS 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0001691: BLAST button does not respond
DescriptionDear Sirs,

We are using MEGA for many years, but recently my students and I experience that there is no response when pressing the "BLAST" button in MEGA 7 and MEGA X, even after uninstalling and newly downloading the software. Without the BLAST function, we are also unable to download sequences for doing alignments and to do the further steps of phylogenetic analyses.
With best regards,

Roland Kirschner
TagsNo tags attached.
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First NameRoland
Last NameKirschner
Emailkirschner@ntu.edu.tw
Confirm Emailkirschner@ntu.edu.tw
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has duplicate 0001678resolvedgstecher BLAST button does not turn on 

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-  Notes
(0004392)
gstecher (administrator)
2020-01-10 11:20

 Hi Roland,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Thanks for the feedback. It seems that NCBI has made some changes to their BLAST page that are incompatible with the web browser that MEGA7 uses. This will not be fixed on our end as MEGA7 is no longer actively developed. However, I cannot duplicate the problem when using MEGA X (which is actively developed). When I click the BLAST button, the request proceeds and after some time the BLAST results are displayed (in a new format). Which operating system are you experiencing the problem on? Do you know if you are on a network that is using a proxy server or something else that might interfere with the web request? As a temporary workaround until this issue is fixed, you can do BLAST from your own web browser, export the results to a FASTA file, and then open that file in MEGA.

--
Best regards,
Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu
(0004922)
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- Issue History
Date Modified Username Field Change
1969-12-31 17:33 user19 Status new => assigned
1969-12-31 17:33 user19 Assigned To => user19
1969-12-31 17:33 user19 Note Added: 0001495
1969-12-31 17:33 user19 Status assigned => closed
1969-12-31 17:33 user19 Resolution open => fixed
2020-01-06 19:31 guest New Issue
2020-01-07 07:36 gstecher Note Deleted: 0001495
2020-01-10 11:20 gstecher Assigned To => gstecher
2020-01-10 11:20 gstecher Status new => assigned
2020-01-10 11:20 gstecher Note Added: 0004392
2020-01-10 11:23 gstecher Relationship added has duplicate 0001678
2022-03-08 07:14 guest Note Added: 0004922
2023-04-14 19:08 guest Note Added: 0006884

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