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IDProjectCategoryView StatusDate SubmittedLast Update
0002069MEGATree Explorerpublic2020-06-13 18:072023-04-14 18:39
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusassignedResolutionopen 
PlatformPCOSWindows 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0002069: MEGA Not responding when "Save Tree session file"
DescriptionI have been a satisfied MEGA user. however, I recently upgrade to MEGA X 10.1.8(GUI, x64), I've tried different computers, version x32, rollback to MEGA X 10.0.5, with no success.

1-When saving MEGA Tree Sessions, the program freeze and become unresponsive, and after more than 30minutes wait, having no other alternative than force the close program from task manager, sometimes after a couple minutes the process is complete (but that's a miracle or random). This issue doesn't happen when using MEGA 7 with the same data set, the saving process occurs immediately, but I don't want to rollback to this version, GUI doesn't look good to me compared to version X, and also I cannot open anymore all my sessions created earlier MEGA X versions.

2-Labels Drawing options: Issues selecting and scrolling taxa when assigning different shape and colors, in order to continue I have to select a few taxa, exit from this options, and enter again to continue, and so on.

Please help me with this issue

Regards
Additional InformationThis issue doesn't happen when using MEGA 7 with the same data set, the saving process occurs immediately, but I don't want to rollback to this version, GUI doesn't look good to me compared to version X, and also I cannot open anymore all my sessions created earlier MEGA X versions.
TagsNo tags attached.
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First NameMiguel
Last NameZuniga
Emailmiguel.zuniga@unah.edu.hn
Confirm Emailmiguel.zuniga@unah.edu.hn
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-  Notes
(0004480)
gstecher (administrator)
2020-06-17 14:06

Hi Miguel,

I am writing in response to the bug report you recently submitted regarding session files in the MEGA software. Thanks for the feedback. Please send me the input data used as well as screen shots of the Analysis Preferences used and the Tree Explorer window just before saving a session file. This will help me duplicate the problem. Thanks.

--
Best regards,
Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu
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- Issue History
Date Modified Username Field Change
1969-12-31 17:33 user19 Status new => feedback
2020-06-13 18:07 guest New Issue
2020-06-17 14:06 gstecher Assigned To => gstecher
2020-06-17 14:06 gstecher Status new => assigned
2020-06-17 14:06 gstecher Note Added: 0004480
2022-03-08 07:29 guest Note Added: 0004989
2022-12-05 06:48 guest Note Added: 0005830
2023-04-14 18:39 guest Note Added: 0006509


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