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IDProjectCategoryView StatusDate SubmittedLast Update
0002195MEGA[All Projects] Feedbackpublic2020-08-23 13:472020-08-25 14:51
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionunable to reproduce 
PlatformOS 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0002195: BLAST frozen
DescriptionIm using BLAST feature and its stuck on the searching page. It's frozen there and won't move. I tried quitting the program and restarting it several times and its still freezes when I hit the BLAST stage.
TagsNo tags attached.
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First NameDanielle
Last NameWilliams
Emaildcfletcherwillia8061@eagle.fgcu.edu
Confirm Emaildcfletcherwillia8061@eagle.fgcu.edu
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-  Notes
(0004500)
gstecher (administrator)
2020-08-25 14:51

 Hi Danielle,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Unfortunately, I am not able to reproduce the error you encountered. Actually, BLAST is not part of MEGA but rather MEGA is using a web browser to visit the BLAST web application. You may be able to resolve the issue by going to the NCBI BLAST site using your own web browser.

--
Best regards,
Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2020-08-23 13:47 guest New Issue
2020-08-25 14:51 gstecher Note Added: 0004500
2020-08-25 14:51 gstecher Status new => resolved
2020-08-25 14:51 gstecher Resolution open => unable to reproduce
2020-08-25 14:51 gstecher Assigned To => gstecher

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