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ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
0003875 | MEGA | [All Projects] Feedback | public | 2022-08-19 00:46 | 2023-04-14 18:48 | ||||||||
Reporter | guest | ||||||||||||
Assigned To | |||||||||||||
Priority | normal | Severity | minor | Reproducibility | have not tried | ||||||||
Status | new | Resolution | open | ||||||||||
Platform | OS | ||||||||||||
Product Version | MEGA 11 (Graphical Interface version) | ||||||||||||
Target Version | Fixed in Version | ||||||||||||
Summary | 0003875: mismacth with MacOS M1 | ||||||||||||
Description | I have downloaded and installed the MEGA11 on my desktop, I can open it, but when I import and analyze my data the software quit forcely. I think it is caused by the mismatch between the M1 chip and MEGA11. how to slove it? | ||||||||||||
Tags | No tags attached. | ||||||||||||
Attach Tags | (Separate by ",") | ||||||||||||
First Name | wei | ||||||||||||
Last Name | song | ||||||||||||
songw0513@163.com | |||||||||||||
Confirm Email | songw0513@163.com | ||||||||||||
Attached Files | Tree1.tif (982,418 bytes) 1969-12-31 17:33 | ||||||||||||
Notes | |
(0002689) user614 1969-12-31 17:33 |
Hello Jamal, I am writing in response to the bug report that you submitted regarding the export of tiff images in Mega. We have had a few reports from users who have had problems displaying Mega’s tiff images in certain programs (like Adobe Illustrator). I was able to display the image you uploaded in Microsoft Picture Manager but not in Photoshop or Gimp. We are planning on refactoring the tiff export code but there is not a date set to do so. Hopefully we will be able to issue a fix sooner rather than later. Thanks for submitting the bug report! Best regards, Glen Stecher |
(0002690) user614 1969-12-31 17:33 |
I was able to display the user's tiff file in MS Picture Manager but not in Photoshop or Gimp. |
(0006623) guest (reporter) 2023-04-14 18:48 |
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Issue History | |||
Date Modified | Username | Field | Change |
1969-12-31 17:33 | user614 | Note Added: 0002689 | |
1969-12-31 17:33 | user614 | Note Added: 0002690 | |
1969-12-31 17:33 | user614 | Status | new => confirmed |
2022-08-19 00:46 | guest | New Issue | |
2023-04-14 18:48 | guest | Note Added: 0006623 |
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