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ID | Project | Category | View Status | Date Submitted | Last Update | ||||||||
0000460 | MEGA | [All Projects] Feedback | public | 2017-05-22 08:43 | 2017-06-15 14:29 | ||||||||
Reporter | guest | ||||||||||||
Assigned To | gstecher | ||||||||||||
Priority | normal | Severity | minor | Reproducibility | have not tried | ||||||||
Status | assigned | Resolution | open | ||||||||||
Platform | OS | ||||||||||||
Product Version | MEGA 11 (Graphical Interface version) | ||||||||||||
Target Version | Fixed in Version | ||||||||||||
Summary | 0000460: software not running | ||||||||||||
Description | I´ve downloaded the lastest version (Mega7) and once installed it in my computer (running windows 7 professional 64 bits) I try to run it but a message saying the programm stopped appears. Could you help me to solved the problem please. Thanks in advance | ||||||||||||
Tags | No tags attached. | ||||||||||||
Attach Tags | (Separate by ",") | ||||||||||||
First Name | Mauricio | ||||||||||||
Last Name | Carobene | ||||||||||||
mcarobene@gmail.com | |||||||||||||
Confirm Email | mcarobene@gmail.com | ||||||||||||
Attached Files | |||||||||||||
Notes | |
(0003812) gstecher (administrator) 2017-06-15 14:29 |
Hi Mauricio, I am writing in response to the bug report you recently submitted regarding the MEGA software. Can you try adding an exception for MEGA to your anti-virus software or temporarily disabling it? If that does not help, can you send me a screenshot of the error message that is shown? |
Issue History | |||
Date Modified | Username | Field | Change |
2017-05-22 08:43 | guest | New Issue | |
2017-06-15 14:28 | gstecher | Assigned To | => gstecher |
2017-06-15 14:28 | gstecher | Status | new => assigned |
2017-06-15 14:28 | gstecher | Note Deleted: 0000361 | |
2017-06-15 14:29 | gstecher | Note Added: 0003812 |
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