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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000536 | MEGA | [All Projects] Feedback | public | 2017-09-12 05:34 | 2017-09-26 08:37 | ||||
| Reporter | guest | ||||||||
| Assigned To | gstecher | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | resolved | Resolution | won't fix | ||||||
| Platform | OS | ||||||||
| Product Version | |||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0000536: Wont open at all | ||||||||
| Description | Hi, I don't even know what product of MEGA I have because I've literally just downloaded it from your website. Opening the program briefly opens MEGA7 0.26 at the top of the computer, but the program does not start and quickly closes itself down. Any help much appreciated! | ||||||||
| Tags | No tags attached. | ||||||||
| Attach Tags | (Separate by ",") | ||||||||
| First Name | Morag | ||||||||
| Last Name | Clinton | ||||||||
| mc287@st-andrews.ac.uk | |||||||||
| Confirm Email | mc287@st-andrews.ac.uk | ||||||||
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(0000435) AndrewSegbeya (reporter) 1969-12-31 17:33 |
LW: Please check this out and fix it for 3.1 tutorial on line. Then, thank the user. SK |
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(0000447) paul (reporter) 1969-12-31 17:33 |
The user might use the old tutorial. The tutorial of the current web page doesn\'t have this issue. Replied to user, this bug is closed. Email content: Thank you for your bug report. Our web page and contents are updated periodically with fixed bugs. We are going to release MEGA4 early September, please check http://www.megasoftware.net [^] for latest release. |
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(0003858) gstecher (administrator) 2017-09-26 08:37 |
Hi Morag, I am writing in response to the bug report you recently reported regarding the MEGA software. It sounds like you are using the Mac version of MEGA which is known to have stability issues on some Mac systems. The workaround is to download the Windows version of MEGA and run it using a virtual machine software such as VMWare Fusion. -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2017-09-12 05:34 | guest | New Issue | |
| 2017-09-26 08:37 | gstecher | Note Added: 0003858 | |
| 2017-09-26 08:37 | gstecher | Status | new => resolved |
| 2017-09-26 08:37 | gstecher | Resolution | open => won't fix |
| 2017-09-26 08:37 | gstecher | Assigned To | => gstecher |
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Issue History |
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