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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0005386 | MEGA | Tree Explorer | public | 2023-07-12 07:18 | 2023-07-12 07:18 |
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| Reporter | guest | |
| Assigned To | | |
| Priority | normal | Severity | minor | Reproducibility | have not tried |
| Status | new | Resolution | open | |
| Platform | Mac | OS | OS X | |
| Product Version | MEGA 11 (Graphical Interface version) | |
| Target Version | | Fixed in Version | | |
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| Summary | 0005386: Program quits/errors out whenever I try to make a tree |
| Description | I have been running into issues with my current version of MEGAX. I tried downloading the newest version (MEGA11) and it does not seem to fix the problem. When I take a .meg file and try to make a tree with it the program quits and encounters an error. I tried sending various different files and it happens every time, regardless of alignment length, size, etc. I also sent the file to my friend who has a Windows (vs. my 2015 Macbook running Big Sur v11.6.8) and he was able to open it and make a tree with no issues, so it's not a problem inherent to the file itself. I have a copy of the error report and have attached it. |
| Steps To Reproduce | Open MEGA, take .meg file and click "Phylogeny"/"Construct..." and literally any of the options returns the same error. |
| Additional Information | Problem was experienced with both MEGAX and MEGA11 (64-bit). I have double-checked and I am relatively certain that I have the appropriate version downloaded for my computer's OS.
*Not sure if "tree explorer" was the correct category to select above, please re-direct this message to the appropriate category if need be. |
| Tags | No tags attached. |
| Attach Tags | (Separate by ",")
|
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| First Name | Emily |
| Last Name | Fray |
| Email | efray1@jhmi.edu |
| Confirm Email | efray1@jhmi.edu |
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| Attached Files |  230706 - MEGA Error Report.docx (63,782 bytes) 2023-07-12 07:18 |
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