0000638: Unable to download - MantisBT

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ID

Project

Category

View Status

Date Submitted

Last Update

0000638

MEGA

[All Projects] Feedback

public

2018-01-08 03:25

2018-01-11 08:54

Reporter

guest

Assigned To

gstecher

Priority

normal

Severity

minor

Reproducibility

have not tried

Status

resolved

Resolution

unable to reproduce

Platform

OS

Product Version

MEGA Website

Target Version

Fixed in Version

Summary

0000638: Unable to download

Description

Dear Sir,

I am unable to download MEGA software. Previously I have downloaded and used it to construct my dendogram.

But now, I am unable to download and even though the file is downloaded, an error message is coming up stating that files are corrupted.

So, I would like to request you to please look into this issue

Thank You

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First Name

Lakshmi Sahitya

Last Name

U

Email

ulsahitya@hotmail.com

Confirm Email

ulsahitya@hotmail.com

Relationships

Notes
(0003902) gstecher (administrator) 2018-01-11 08:54	Hi Lakshmi, I am writing in response to the bug report you recently submitted regarding the MEGA software. If the downloaded file is corrupted then there is a problem on your end. You could check if your anti-virus software is causing problems with the download. Or you could download the MEGA installer to another computer and copy it over. -- Best regards, Glen Stecher Institute for Genomics and Evolutionary Medicine igem.temple.edu

Issue History
Date Modified	Username	Field	Change
2018-01-08 03:25	guest	New Issue
2018-01-11 08:50	gstecher	Note Deleted: 0000589
2018-01-11 08:50	gstecher	Note Deleted: 0000616
2018-01-11 08:54	gstecher	Note Added: 0003902
2018-01-11 08:54	gstecher	Status	new => resolved
2018-01-11 08:54	gstecher	Resolution	open => unable to reproduce
2018-01-11 08:54	gstecher	Assigned To	=> gstecher

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