0006778: DrPhylo help files extraction failure - MantisBT

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ID

Project

Category

View Status

Date Submitted

Last Update

0006778

MEGA

DrPhylo

public

2025-04-28 23:02

2025-05-02 10:48

Reporter

guest

Assigned To

gstecher

Priority

normal

Severity

minor

Reproducibility

have not tried

Status

assigned

Resolution

open

Platform

Windows

OS

11

Product Version

MEGA 12

Target Version

Fixed in Version

Summary

0006778: DrPhylo help files extraction failure

Description

I have been using MEGA 11 for a long time. Today, I installed the latest MEGA12 version. Everything was smooth until the installation ended, when a pop-up showed that "Application failure. Failed to extract DrPhylo help files."
Please guide me through this problem.

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First Name

Musaydul Islam

Last Name

Khan

Email

muhtesemkhan84@gmail.com

Confirm Email

muhtesemkhan84@gmail.com

jghfgfghfhjfhjfhjfhfh.png (108,220 bytes) 2025-04-28 23:02

Relationships

Notes
(0008064) gstecher (administrator) 2025-05-02 10:48	Hi Musaydul, I am writing in response to the bug report you recently submitted regarding the MEGA12 software. I am not able to duplicate the problem you encountered. Does the problem occur every time you run MEGA or did it just happen once? The error indicates that some example files were not copied to your Documents/MEGA_12/Examples directory but these files are not needed to run MEGA. They are just provided as a convenience for doing the tutorials. Best regards, Glen Stecher

Issue History
Date Modified	Username	Field	Change
2025-04-28 23:02	guest	New Issue
2025-04-28 23:02	guest	File Added: jghfgfghfhjfhjfhjfhfh.png
2025-05-02 10:48	gstecher	Assigned To	=> gstecher
2025-05-02 10:48	gstecher	Status	new => assigned
2025-05-02 10:48	gstecher	Note Added: 0008064

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