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IDProjectCategoryView StatusDate SubmittedLast Update
0001833MEGA[All Projects] Feedbackpublic2020-03-09 20:522020-03-10 07:54
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusassignedResolutionopen 
PlatformOS 
Product Version 
Target VersionFixed in Version 
Summary0001833: can't use megaX on Mac
DescriptionHi,

Though I installed megaX on my macPC successfully, megaX quits when trying to open a text file to create an alignment.

How can I resolve this probrem?
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First Namefumiaki
Last Namekyutoku
Emailosakitown@gmail.com
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-  Notes
(0004420)
gstecher (administrator)
2020-03-10 07:54

 Hi fumiaki,

I am writing in response to the bug report you recently submitted regarding the MEGAX software. I cannot duplicate the error you encountered. Can you send me screenshots of each step to reproduce the error? Also, can you send a screenshot of the About This Mac window so that I can see the system specifications overview? Thanks.

--
Best regards,
Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2020-03-09 20:52 guest New Issue
2020-03-10 07:54 gstecher Assigned To => gstecher
2020-03-10 07:54 gstecher Status new => assigned
2020-03-10 07:54 gstecher Note Added: 0004420

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