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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||
| 0000022 | MEGA | Web Browser | public | 2016-01-29 11:56 | 2016-02-02 10:33 | ||||
| Reporter | guest | ||||||||
| Assigned To | gstecher | ||||||||
| Priority | normal | Severity | minor | Reproducibility | have not tried | ||||
| Status | resolved | Resolution | fixed | ||||||
| Platform | PC | OS | Windows | ||||||
| Product Version | MEGA 11 (Graphical Interface version) | ||||||||
| Target Version | Fixed in Version | ||||||||
| Summary | 0000022: Cannot download software | ||||||||
| Description | When I click the Download button, I receive an error message in the web browser: "The action you have requested is not allowed." I tried it on our lab computer (Windows 7) on Chrome, IE, and Firefox, and received the same error message each time. I also tried downloading the software to my personal laptop (OS X), and got the same error message. | ||||||||
| Steps To Reproduce | Opening Chrome, Firefox, or IE; selecting the appropriate OS and clicking "Download." Error message appears in web browser. | ||||||||
| Tags | No tags attached. | ||||||||
| Attach Tags | (Separate by ",") | ||||||||
| First Name | Sam | ||||||||
| Last Name | Levinson | ||||||||
| sirenidae@gmail.com | |||||||||
| Confirm Email | sirenidae@gmail.com | ||||||||
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Notes |
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(0003583) gstecher (administrator) 2016-02-02 10:03 |
Hi there, I am writing in response to the bug report you recently submitted regarding the MEGA software download. I can send you a direct link for downloading MEGA. Which version are you trying to download? -- Best regards, Glen Stecher |
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(0003588) gstecher (administrator) 2016-02-02 10:33 |
Hi! I actually got MEGA7 to download to my laptop a few hours after I sent in the bug report. I haven't tried it on our lab computer yet. I'm not sure why it worked that one time on my laptop, and not the other times I did the exact same thing. Thanks! Sam |
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Notes |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2016-01-29 11:56 | guest | New Issue | |
| 2016-02-02 10:03 | gstecher | Assigned To | => gstecher |
| 2016-02-02 10:03 | gstecher | Status | new => assigned |
| 2016-02-02 10:03 | gstecher | Note Added: 0003583 | |
| 2016-02-02 10:33 | gstecher | Note Added: 0003588 | |
| 2016-02-02 10:33 | gstecher | Status | assigned => resolved |
| 2016-02-02 10:33 | gstecher | Resolution | open => fixed |
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Issue History |
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