0002286: Installation failure

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Date Submitted

Last Update

0002286

MEGA

Installation

public

2020-10-12 05:26

Reporter

guest

Assigned To

Priority

normal

Severity

minor

Reproducibility

have not tried

Status

new

Resolution

open

Platform

Mac

OS X

Product Version

MEGA 11 (Graphical Interface version)

Target Version

Fixed in Version

Summary

0002286: Installation failure

Description

Despite ensuring that all versions of Mega are off of my Mac (Os 10.15.6 Catalina) and downloading the MegaX compatible with this version of Mac, every time I try to install the installation says it has failed and to contact the software provider. Despite this I am still able after this to find and open Mega X after this message however when it does work it is slow and unresponsive. Please help I have racked my brains trying to think of a solution, I've updated my OS, uninstalled and restarted and redownloaded.... and a whole list of other things, I am officially out of ideas!

Steps To Reproduce

Download using the same operating system as me and run the auto installer.... see if you get the same error message

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First Name

Tyler

Last Name

Howell-Bray

tylerlouisabb@googlemail.com

Confirm Email

tylerlouisabb@googlemail.com

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Notes
(0001955) user614 1969-12-31 17:33	Dan fixed this by setting up a dialog that asks the user if they are sure they want to close the program even though they still have a file active. Hello Javier, Thanks for submitting the bug report for MEGA about the program closing while an analysis is running without prompting the user first. Somehow we disabled the prompt but have enabled it again so that this bug will be fixed in the next release of the MEGA5 beta. Your feedback is very much appreciated. Again, thanks for helping us to improve MEGA! Best regards, Glen Stecher

(0001956) user614 1969-12-31 17:33	Dan fixed this by adding a dialog for the user to verify they really want to close MEGA.

Issue History
Date Modified	Username	Field	Change
1969-12-31 17:33	user614	Note Added: 0001955
1969-12-31 17:33	user614	Status	new => resolved
1969-12-31 17:33	user614	Fixed in Version	=> 5.X
1969-12-31 17:33	user614	Resolution	open => fixed
1969-12-31 17:33	user614	Assigned To	=> user614
1969-12-31 17:33	user614	Status	resolved => assigned
1969-12-31 17:33	user614	Assigned To	user614 => user19
1969-12-31 17:33	user614	Note Added: 0001956
1969-12-31 17:33	user614	Status	assigned => resolved
2020-10-12 05:26	guest	New Issue

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