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IDProjectCategoryView StatusDate SubmittedLast Update
0003305MEGAAlignment Explorerpublic2021-12-08 12:522021-12-10 16:21
Reporterguest 
Assigned Togstecher 
PrioritynormalSeverityminorReproducibilityhave not tried
StatusresolvedResolutionunable to reproduce 
PlatformMacOSOS X 
Product VersionMEGA 11 (Graphical Interface version) 
Target VersionFixed in Version 
Summary0003305: I cannot edit or trim sequence
DescriptionI have a 64 bit (6-Core Intel Core i7 ) macbook pro with Mac OS 11.4. I have downloaded and tried both MEGA X and MEGA 11. Using the Edit/View Sequence Files (Trace) function under the align button, I can upload an .abs file or files, see the sequence and see the chromatograph, but I cannot use most of the tools and I cannot edit the sequence. For example, I can resize the trace horizontally, but not vertically. The vertical slider is unresponsive. I cannot select a base, nor can I mask any part of the sequence. The window is, for the most part, unresponsive. I would like to use MEGA for a class I am teaching this Spring Semester, but cannot teach how to use it if it won't work on my own computer.

Thank you for your help.

Kent Hatch
TagsNo tags attached.
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First NameKent
Last NameHatch
Emailkent.hatch@liu.edu
Confirm Emailkent.hatch@liu.edu
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-  Notes
(0004756)
gstecher (administrator)
2021-12-10 16:21

Hello Kent,

I am writing in response to the bug report you recently submitted regarding the MEGA software. Unfortunately, some users have encountered stability issues when using MEGA on macOS systems, particularly with Big Sur and Monterey operating systems. For those uses, we recommend downloading the Windows version of MEGA and running it using virtualization software such as VMware Fusion or Virtual Box.

Best regards,
Glen Stecher
Institute for Genomics and Evolutionary Medicine
igem.temple.edu

- Issue History
Date Modified Username Field Change
2021-12-08 12:52 guest New Issue
2021-12-10 16:21 gstecher Note Added: 0004756
2021-12-10 16:21 gstecher Status new => resolved
2021-12-10 16:21 gstecher Resolution open => unable to reproduce
2021-12-10 16:21 gstecher Assigned To => gstecher


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